How to add a webhook to Stripe
If you are using Stripe as a payment method for your online shop or booking system, you must add a webhook into your Stripe dashboard
How to locate your Stripe API Keys
In order to take payments online via Stripe, you need to add your API keys to the website to connect Stripe to your online shop
How to cancel an accommodation booking
If you need to cancel a guest’s booking, you first need to find the booking in your list. Click ‘View All Bookings (List)‘ in your
How to manually add a new accommodation booking
If a guest books direct (eg. over the phone), bypassing the booking system, you can manually add their booking to the system to keep your
How to manage your accommodation’s taxes & fees
It is possible to charge additional taxes or fees on top of your accommodation’s price, such as cleaning fees or booking fees. To edit or
How to sync your accommodation’s external calendars
Please Note It is important to note that bookings are not imported or exported straight away, so there is still the rare possibility of becoming
How to manage your accommodation’s booking rules
Your booking rules include: Check-in days: The days guests can check-in on Check-out days: The days guests can check-out on Minimum Stay: The minimum number
How to manage payments for your accommodation
Your accommodation booking system can take instant online payments via: PayPal 2Checkout Stripe Braintree Beanstream/Bambora In addition, you can also choose to allow payment on
How to block dates in your accommodation
If you need to block dates for your accommodation for any reason (eg. due to renovation work, temporary closure etc.), this is really easy to
How to add a new service to your accommodation
Extra services can be booked by guests during checkout if you choose, such as airport pickup or cot hire. To add a new bookable service,
How to manage your accommodation’s pricing & seasons
Before you make changes to your accommodation’s pricing structure, it’s important to understand how the booking system handles pricing: Seasons: These are the date ranges
How to create a discount coupon code for your accommodation
Coupon codes can be used to offer a discount for a limited time, which is perfect for special offers to entice more guests to your